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Issue with Identifying Message Delivery Channel (WhatsApp vs. SMS)
Dear YCloud Support Team, I am currently facing an issue with tracking message delivery within the YCloud panel. Specifically, I am unable to determine whether a message sent to a user was delivered via WhatsApp or through SMS. Could you please clarify how I can differentiate between these two delivery methods in the YCloud dashboard or via API logs? Additionally, is there a specific parameter or field in the API response that indicates whether a message was sent via WhatsApp or SMS? Your assistance on this matter would be greatly appreciated. Thank you in advance for your support! Best regards,
