October 31, 2025 AI Digital Employees, Team Inboxes, BM Level Message Limit

AI Digital Employee The brand-new AI agent is now live! Come and unlock your AI digital employee AI Job Roles: Flexible role configuration (lead generation, shopping guide, customer service, custom), strengthening the foundation of service Data Connector + AI Action Guide: Equip Core Skills, Unlock Complex Task Execution Ability Knowledge Base + Recommendations: Driven by the Knowledge Base, Achieving Evolutionary Experts For more details, click here. Team Inboxes Team Inboxes provides the functionality to assign conversations to a team and then route them to team members. When creating a team, you can choose the specific routing rules for Inbox conversations within that team When creating a team, corresponding Team Inboxes will be automatically created in the Inbox. When configuring the number assignment rules, you can choose to assign them to a specific team BM Level Message Quota From October 7, 2025, the Messaging Limit will have a new level adjustment, and the limit for each WhatsApp Business Number will change to the BM-level limit. This change will affect the number of new customer conversations that can be initiated daily. You can find the associated BM and its current message limit within the WhatsApp Business Accounts list.