August 28 2025, Abnormal Alarm, Calling Global Availability, Shop Update

Abnormal Alarm To ensure the stable operation of your WhatsApp channel, YCloud provides the following notification and alert functions: Insufficient balance reminder: When the account balance falls below the set value, the system will automatically send an email reminder, and multiple recipients can be configured. Daily Bill Push: Sends the previous day's bill to the specified email address(es) at a scheduled time daily, with the option to configure multiple recipients. WhatsApp Account Abnormality Alarm: When the status of a WhatsApp number is abnormal, the system will send an alarm notification. Message sending anomaly alert: When the arrival rate of WhatsApp messages is abnormal, the system will send an alert notification. For details, click here. Calling global availability The WhatsApp Calling feature has been launched in multiple regions worldwide, including: Incoming call function (users --> businesses): Open to all countries and regions worldwide that support Cloud API, and all free of charge Outbound call function (businesses --> users): Open to all countries and regions worldwide that support Cloud API, except the following countries: USA Canada Turkey Egypt Vietnam Nigeria The YCloud platform currently supports functions such as incoming call answering, call record management, and call tagging, and is suitable for customer service scenarios to answer customer calls and improve problem-solving efficiency. Check out more details here. The interfaces for inbound and outbound Calling on the YCloud platform have been opened, and you can access the specific API documentation on the official website for integration. Check out more details here. Shop Update Add PayPal payment method. You can bind your PayPal account in the backend to provide your customers with more diverse payment channels. For more details, click here. Shop product pricing currencies have been expanded to 17, allowing you to choose the currency that suits you best for product pricing. Order list, supports importing logistics via Excel. For details, click here. Tags and filtering have been added to orders. A tagging function has been added to orders, allowing you to filter and export tags in the list.